Authored a five-year technology strategy that repositioned technology from a maintenance function into a strategic partner in the school's educational mission. Three pillars — Educational Excellence, Operational Efficiency, and Community Engagement — each with multi-year investment plans, governance structures, and measurable outcomes embedded into the school's wider strategic planning cycle.
Formed and led the statewide ICT Incident Coordination team that kept 800,000+ students learning when schools closed. Deployed more than 40,000 emergency devices to students without home internet or equipment. Built new relationships across the school system under extraordinary pressure — and left them stronger than they were before.
Established and led a multi-million-dollar program to ensure every new and refurbished NSW public school was fully equipped and technology-ready from day one — as part of the NSW Government's $7.9 billion school infrastructure commitment. Developed the frameworks, standards, and processes that the Department continues to use.
Led the school's first AI adoption program — including responsible-use frameworks, staff capability uplift, parent communication, and a chatbot-powered service desk. The school's AI policy and community communication approach received direct, unsolicited commendation from parents. A model other schools have since requested to learn from.
Directed the university's education technology portfolio, including migration to Canvas LMS, deployment of learning analytics, curriculum mapping tools, and survey platforms. Standardised the project management approach across the ICT division. Delivered on time, in budget, and with measurably higher staff adoption rates than previous programs.
In 12 months, restructured the ICT team from a reactive help-desk function into a proactive, service-oriented team trusted by staff and respected by leadership. Introduced clearer roles, a published service catalogue, structured project delivery, and a culture of continuous improvement. Staff survey results improved significantly within the first year.
Hills Grammar is an independent K–12 school in Sydney's Hills District. As Director of IT and a member of the Executive Leadership Team, I own the school's complete technology direction — from the classroom and the staffroom to the boardroom and the parent community.
A deliberate move to the vendor side — to understand how technology platforms are designed, sold, and adopted at scale across education, and to develop commercial perspective that made me a sharper buyer and advisor on return.
The largest education IT operation in the Southern Hemisphere — 2,200+ schools, 800,000 students, and 65,000 teachers across NSW. A role combining strategic leadership with operational accountability at a scale few education technology leaders encounter.